You Are Invited To Attend Dover Counselling's One Day Training Session

After the first very successful in person training day held in September Dover Counselling Centre (DCC), a well-established and highly respected charity, has launched its second entitled ‘Effective Communication - Improving Interpersonal Skills’.

It will be a taster day to improve interpersonal skills, focus on active listening, emotional intelligence, and clear communication, which includes both verbal and non-verbal cues. Practicing empathy, seeking feedback, and being adaptable in different situations are also crucial for building stronger relationships in both personal and professional settings. 

The day will cover key skills to develop:

• Active Listening 

How to pay full attention to the speaker, ask clarifying questions, and avoid interrupting. Show you are engaged by maintaining eye contact and paraphrasing to ensure understanding.

• Emotional Intelligence

To become aware of your own emotions and how they affect your behaviour. Learn to recognise and understand the emotions of others to respond appropriately. 

• Clear and Concise Communication

How to express your thoughts and needs clearly and honestly, avoiding unnecessary jargon. 

• Non-Verbal Communication:

Paying attention to body language, facial expressions, and posture, as they can convey a significant amount of information. Use positive body language and maintain open posture. 

• Empathy

Trying to understand and share the feelings of others. This involves being respectful of different viewpoints and validating their emotions. 

• Conflict Resolution

How to develop skills to handle disagreements constructively. This includes addressing issues, managing emotions, and finding collaborative solutions. 

• Assertiveness 

Learning to be able to stand up for your own needs and rights without being aggressive or confrontational towards others. 

This face-to-face event is for a small group of 14 delegates and is scheduled for Friday 21 November at the Holiday Inn, Whitfield, Dover, CT16 3EL. Delivered by Christine Atkin, a long-standing, proficient and highly experienced psychotherapist and trainer.

The cost is £95 per person which will include refreshments and a light lunch plus the bonus of free parking.

For further information and/or to book your place please contact our support team by emailing Ann our training sessions co-ordinator: [email protected] or by phoning: 01304 204123.

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